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Strength and Capability

AIG employees are united throughout the world to be our clients’ most valued insurer and for us there’s no problem too large or too complex.  For instance our risk expertise and financial strength meant we could increase our per risk Property capacity up to $2.5bn, we insure some of the world greatest companies through our unmatched global network and over 20,000 businesses trust us with their evolving cyber risks.

What makes us stand out is our relentless pursuit of safety, business continuity and innovation to reduce the cost of risk for our clients. Please explore this page to learn more about how we protect our clients today, how we’re investing in data and technology to better protect them tomorrow, how the skill of our claims teams can help your business stay in business and some new digital tools to help our brokers unlock and deliver this value to clients.

Better Prepared for Tomorrow


As technology changes the world we live in, it presents new and exciting possibilities to reduce our clients overall costs of risk. Here are some of the ways that AIG is at the forefront of exploiting innovative technology to better serve our customers, from helping “smart clothing” and “smart buildings” work together to keep workers safe, to how using virtual reality is helping our loss-control engineers mitigate real-world risk. 

human focus

Human Focus

Human Focus, an AIG partner provides a digital toolbox for developing and supporting skilled performance to improve product quality and customer engagement. The system is designed to help employees work safely and efficently to mitigate third-party exposures.

AIG’s Client Centric Analytics looks for patterns in business’s loss history to turn it into actionable intelligence.  We use advanced analytics to pinpoint loss drivers, improve safety, and ultimately reduce the total cost of risk for businesses in multiple industrial sectors. 

Poised to Take Off

Unmanned aircraft, or drones, are changing the way businesses are thinking about their operations and relationships with customers and we’re pioneering the use of them:  to help manage risks and help assess claims faster, safer and more accurately.

Computer code

Through our partnership with Clemson University, the renowned research and engineering institution, AIG teams will be able to use virtual reality to simulate and mitigate a range of hazardous scenarios - from manufacturers with flammable liquids to faulty rooftops.


The Internet of Things

By 2020 up to 50 billion “things” will be digitally connected with fantastic possibilities for service, safety and efficiency.  AIG is at the forefront of this, exploring and understanding the risks - so our clients can maximise the potential.

cyber security

As our world becomes more connected, cyber-attacks can mean reputational damage, injury, and property damage as well as lost data.  We constantly monitor the cyber landscape so our clients have the knowledge, security, and consultative solutions to stay ahead of the cyber risk curve. 


Reliable and Responsive Claims

Every AIG insurance policy we sell is underpinned by the award winning expertise of our claims teams:  standing by our clients, keeping their businesses on track before and after a loss - no matter how big or how small and no matter where in the world they might be.  The skill of our claims teams is admired and recognised throughout the industry.  We know that our customers have entrusted us with their risks and their losses – and that’s a responsibility we shoulder proudly. 

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