Car Insurance FAQs

The policyholder and any driver named on the Certificate of Insurance provided that person holds a licence to drive the vehicle or is not disqualified from holding or obtaining a licence (subject to the terms and conditions of the policy). 

A no-claims bonus is a discount to reduce your car insurance premium in recognition of the years as a car insurance policyholder you have been claims free. 

An introductory no-claims discount is an amount allowed to reduce your car insurance premium in recognition of the number of years of consecutive claims free driving as a named driver on another person's car insurance policy. 

Your No-claims Bonus is valid for 2 years after the expiry of your last motor policy.

If you pay extra to protect your no-claims bonus, you may have one claim in any three year period of insurance without affecting your car insurance no-claims bonus. 

The policy holder may drive someone else's car for third party only cover. Other restrictions may apply, please refer to your car insurance policy documents to confirm if this extension applies. 

Windscreen cover is automatic on both comprehensive car insurance and third party fire & theft car insurance policies free of charge.

This provides unlimited cover for the windscreens or windows of your car up with selected repairers and up to €225 if you do not use a selected repairer. There is no excess and your car insurance no-claims bonus will NOT be affected.

You need to call the 24-hour windscreen helpline on 1800 310 310. You will be asked for your car insurance policy number. 

  • You should notify the Gardai / Police immediately
  • Note the car insurance details of the Third Party involved.
  • Note the names, address and telephone numbers of any independent witnesses.
  • Do not admit liability
  • Contact our 24-hour Claims line on 01 - 8720179 immediately or the next working day.

Visit help page for more details. 

The first amount of any claim you must pay. We will pay the balance. 

We will pay you the market value of the vehicle at the time of the accident but not more than the value specified by you to us. 

If you wish to make a change to your car insurance policy, please visit or existing customers page where you can either log in to or request a change.

We offer comprehensive car insurance and third party fire and theft car insurance cover.