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AIG COMPLAINTS

In the event, that you are not happy with any aspect of our service we will aim to resolve the issue as quickly as possible. Please follow the guidelines below:  

Your right to take legal action is not affected by following any of the below procedures.

 

EUROPEAN COMMISSION'S ONLINE DISPUTE RESOLUTION PLATFORM

If you wish to complain about an insurance policy purchased online you may be able to use the European Commission’s Online Dispute Resolution platform, which can be found at the following address: http://ec.europa.eu/consumers/odr/

MAKING A COMPLAINT

If you have any complaint about this contract you should contact: 

The Personal Lines Manager  

AIG Europe S.A.

30 North Wall Quay  

Dublin 1

E-mail: personallinesireland@aig.com

 

 

If the complaint is still not resolved to your satisfaction, You may contact: 

The Customer Complaints Officer  

AIG Europe S.A.

30 North Wall Quay  

Dublin 1,

D01 R8H7.

E-mail: CustomerComplaints.ie@aig.com

Insurance Ireland

Insurance Centre

5 Harbourmaster Place,

IFSC,

Dublin 1,

D01 E7E8

Phone: 01- 6761820  

Fax: 01- 6761943  

E-mail: info@insuranceireland.eu

Website: http://www.insuranceireland.eu/

   

Financial Services and Pensions Ombudsman

3rd. Floor  

Lincoln House  

Lincoln Place  

Dublin 2  

D02 VH29

   

Lo Call: 1890 - 882090  

Phone: 01 - 5677000  

E-mail: info@fspo.ie

Website: https://www.fspo.ie/