Skip Navigation
Skip Navigation
 

AIG Complaints

In the event, that you are not happy with any aspect of our service we will aim to resolve the issue as quickly as possible. Please follow the guidelines below:  

Your right to take legal action is not affected by following any of the below procedures.

 

European Commission’s Online Dispute Resolution Platform

If you wish to complain about an insurance policy purchased online you may be able to use the European Commission’s Online Dispute Resolution platform, which can be found at the following address: http://ec.europa.eu/consumers/odr/

Making a Complaint

If you have any complaint about this contract you should contact: 

The Personal Lines Manager  

AIG Europe Limited  

30 North Wall Quay  

Dublin 1

E-mail: personallinesireland@aig.com

 

If the complaint is still not resolved to your satisfaction, You may contact: 

The Customer Complaints Officer  

AIG Europe Limited  

30 North Wall Quay  

Dublin 1

E-mail: CustomerComplaints.ie@aig.com

Insurance Ireland

Insurance House  

39 Molesworth St.  

Dublin 2  

Phone: 01- 6761820  

Fax: 01- 6761943  

E-mail: fed@iif.ie

   

The Financial Services Ombudsman's Bureau 

3rd. Floor  

Lincoln House  

Lincoln Place  

Dublin 2  

   

Lo Call: 1890 - 882090  

Phone: 01 - 6620899  

Fax: 01 - 6620890  

E-mail: enquiries@financialombudsman.ie

Website: https://financialombudsman.ie/