Expatriate Care

Offering exceptional cover for expatriates across the globe

Claims - Medical expenses or general assistance


+32 2 739 9911


Expatriate Care provides medical cover for you and your dependents when you are working abroad.

That means, if one of you gets ill or has an accident, we will find you a best in class local hospital, pay for your treatment and cover the costs for you to return home, if necessary.

Providing peace of mind with:

  • 24/7 assistance centres
  • Multi-lingual service team (40 languages spoken)
  • Letter of guarantee for emergency hospitalisation within 2 hours
  • Email response within 48 hours
  • Reimbursements within 72 hours

Our Partner in Healthcare

AIG have partnered with global medical plan administrator Henner to provide an expatriate programme that offers superior medical care and straightforward administration.

Member Access

For expatriates and their families

Access medical provider information, country guides, coverage and claims information, forms and instructions.

Management Access

For employers and brokers

Access contract information, medical network details, premium invoices, enrolments and cancellations.

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Virtual Health Clinic

From anywhere in the world, a medical team is only a click away. With Expatriate Care, you have access to MyHealthPortal free of charge – a online virtual health clinic that supports you and your family anytime, anywhere.

A dedicated team of nurses to advise on everything from the common cold to serious illness. Available 24 hours a day, 7 days a week via webcam, telephone, SMS text messaging and skype.

A medical second opinion is an additional consultation following a first medical diagnosis from a local consultant. With constant advances in medical science, it is difficult for any one doctor or surgeon to be aware of the latest innovations. While in many cases a second opinion will confirm a diagnosis or suggest only minor changes to a treatment plan, you will have the reassurance that a diagnosis has been verified by internationally recognised specialists.

MyHealthPortal’s surgery advice service provides comprehensive support – including medical advice – for patients about to undergo surgery and during the rehabilitation period.

A hub for unbiased and up-to-date health advice and information, including holistic medicines and alternative therapies. 

MyHealthPortal can connect you with specialist nurses online who can provide the latest information, research and advice on treatment, and suggest relevant specialists.  

Cover Features

  • Medical expenses - in and out patient care up to €5million per person per year
  • Medical evacuation and assistance
  • Political evacuation - up to €50,000
  • 3rd party liability - up to €1million
  • Legal assistance - up to €15,000
  • Maternity cover benefit
  • No waiting period for moving from another provider
  • No waiting period when returning to the Republic of Ireland with Laya Healthcare
  • Personal property - up to €50,000 (optional cover)
  • Routine vision and dental - up to €3,000 each (optional cover)