AIG has conducted an independent study of 1000 consumers to establish their attitude towards insurance fraud, claims and the resulting compensation. The research was carried out by Ignite research with a nationally representative sample of consumers using the census results.
Key findings show almost 3 in 4 consumers are unhappy with the compensation culture here in Ireland and a large number, 84%, of the total sample feel that it's the Government’s job to find a solution.
With premiums rising the feeling was that injury awards for consumers in Ireland are too high, with whiplash claim awards recommended at a minimum €15,700. (Book of Quantum – 2016 ). Interestingly the average award that the respondents felt would be adequate was almost a quarter of this figure at €3,631.