EXISTING CUSTOMERS
Need to make a change to, renew or claim on your policy? Do you have a question you need answered? Find your answers in our helpful existing customer help centre.
Amend a Policy
Find out how you can change any of your policy details such as adding a driver or changing your vehicle.
Renew a Policy
It’s easy to renew your policy, please call our contact centre for a quick renewal process.
Make a Claim
Should you ever need to make a claim on any of our policies, our professional team are there to help.
Policy Docs
If you need to read up on or need a copy of your policy documentation, you can find our standard documents here.
MyAIG Account
If you purchased your insurance from AIG for the first time as a new business customer on or after the 25th of June, you can avail of our new MyAIG account which allows you to manage your insurance policy online. If you do need to talk to us about this please call 1890 27 27 27.
If you were an existing AIG insurance customers before this date, 25th June, and have renewed your policy since, please note that the My AIG Account is not currently available. However we'll be making this option available to customers shortly. Please bear with us. We’ll write to you as soon as this is available.
'No Claims Bonus' & Driving Experience
In order to obtain details on policy such as your current 'No Claims Discount', your 'Named Drivers' or any of your information, you can contact our team with your policy number and they should be able to provide you with the required information.
Your policy schedule is not only important to have, but also provides you with much more information; your 'No Claims Discount' when you took the policy up, any 'Named Drivers' on your policy, your payment arrangements and much more, including additional cover options you may have added to your policy.
Planning on Moving Abroad?
Be sure to follow the right steps to protect your No Claims Discount when traveling or moving abrroad.
Has your Renewal Premium Increased?
Several factors could be contributing to calculation of an increased car premium.
BREAKDOWN ASSISTANCE
If you have Breakdown Assistance within your Car Insurance cover and your car breaks down or is involved in an accident, we will send somebody to assist you, providing up to one hour’s free labour at the roadside.
Call: (01) 804 4328
Discounts On Multiple Policies
We are proud to stand by you, and we want to ensure you feel secure and safe at all times. As such, we are excited to offer 20% off our Home Insurance policy to anyone with AIG Car Insurance.
1890 27 27 27
CONTACT US
Need to speak to someone?
We understand that you may have a question that you can't find the answer for. Our call centre will do their absolute best to ensure you questions are answered completely.
OUR CUSTOMERS SAY...
Credit where it is due. Just had a very positive customer experience with @AIGIreland Thanks!
— Dervla (@dervlam) June 4, 2014@AIGIreland just got my car insurance from a very helpful Aaron! Thank you!
— Avril Delaney (@avril_del) November 21, 2016
5% 'good driver' cash back from my car insurer. Yes please, and thank you! @AIGIreland
— Niamh O'Mahony ⚽ (@Niamh_OMahony) August 19, 2015The service is brilliant, website very user friendly, the response time very quick.
CANCELLATIONS
Once you buy an AIG policy, you have 14 days peace of mind, knowing you can change your mind without any penalties. After 14 days you can still cancel your policy but some charges may apply.
OTHER BROKERS
Often other brokers - including comparison sites - allow you to buy AIG insurance through them. Should you have any problems with your insurance policy, you should contact your broker directly and they will be able to assist you.