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For information and guidance on reporting a claim please review our Claims Page.

  Telephone Number Email Address

AIG Direct Car Insurance Customers

1890 27 27 27

AIG Direct Home Insurance Customers

1890 27 27 27

AIG Direct Travel Insurance

1800 344 455

Car Hire Excess Insurance

1800 646 747

Cancer Cover Plan

1800 646 747

Pupil Protector

1800 287 287

Personal Accident Insurance

1800 646 747

SmartLane Telematics App

Emergency Numbers

Breakdown Assistance

For Car Insurance Policies

If you have Breakdown Assist and you car breaks down or is involved in an accident away from home, we will send somebody to assist you, providing up to one hour’s free labour at the roadside. 

Call: (01) 804 4328

Home Assist Helpline

For Home Insurance Policies

At AIG, we provide a 24 hour Home Assist emergency helpline which can provide you with a connection to an approved network of repairers (plumbers, electricians, glaziers, locksmiths, roofers etc.) to help alleviate the effects of a loss, as quickly as possible.

Call: 1850 924 012

Travel Emergency Assistance

For Travel Insurance Policies

We have a fast and efficient 24 hours Emergency Assistance Team available to assist you in the event of injury following an accident or if you are ill and require hospital attention while abroad so you can enjoy your trip with peace of mind.

Call: +44 (0) 1273 723 146