Using the forms below you can make amendments to your travel policy quickly and easily. Otherwise you can always call us to make amendments on 1800 344 455. Lines are open 9AM - 5PM, Monday to Friday. If you bought your AIG Travel Insurance policy through a broker or a comparison site then you will have to contact them directly to make any changes to your policy.
If you've taken out a policy and have decided that you'd like to venture further than you originally thought, you can send us a change request to change your territory of travel. A new premium may be issued depending on this change. You will receive a new schedule and receipt after this change has been made.
Did you select the wrong dates when taking out your policy? Or perhaps you've decided that you want to spend a few extra days away in your favourite sun spot. If you find yourself needing to amend your travel dates you can do so using our online request form below. It's important to know that changing your travel details can affect various aspects of your cover including your premium and will need to be made before you leave. Our agent should do their best to highlight any relevant changes to you.
Finding travel companions can sometimes be a challenge. One day they're going, the next they're not. Even bigger groups are harder to manage. With this in mind you may need to change the amount of travellers on your travel policy. You can do by letting us know using the form below. Once the change has been made you will receive a new schedule and receipt.
If you need a copy of your documents or didn't receive your documents by email you should always let us know as soon as possible so that we can reissue these to you. We also keep a copy of our policy wordings available online on our travel page in case you need to view this in a hurry. It's important that your email address is valid and available to receive emails upon submitting this request.
It's very important to understand the effects that any changes can have on your policy and as such we highly recommend reading your policy documents before requesting any changes. You can view our travel policy documents here on our travel page.